Ku77 Privacy Policy — Your information is completely safe with us

This Privacy Policy ("Policy") applies to the entity operating the ku77 platform ("ku77", "we") and every individual ("you", "member") who uses the ku77.ng website or mobile application.

Ku77 has always believed that gaming is truly enjoyable only when you know your personal information is in safe hands. That is why we have built this policy with complete transparency and no hidden terms.

By creating an account or using the ku77 platform, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.

Ku77 collects information in two primary ways — what you provide directly, and what is generated automatically as you use the platform.

Information you provide directly:

• Name, date of birth, email address (collected at registration)
• Phone number and address (collected during identity verification)
• National ID or passport details (collected during KYC verification)
• General payment method details (last few digits of mobile banking number)

Automatically Collected Data:

Ku77 uses collected data solely for the purposes listed below. No data is used for any other commercial purpose.

• Account Management: To verify registration and login, and to ensure account security.
• Payment Processing: To process deposits and withdrawals accurately.
• Customer Support: To resolve your issues quickly and effectively.
• Security: To detect fraudulent activity and keep accounts secure.
• Service Improvement: To analyze your usage patterns and continuously improve the platform.
• Legal Obligations: To comply with applicable laws and regulations.
• Contact: To send important updates, security alerts, and promotional information (you may opt out of promotional messages at any time).

Ku77 may share certain information in the following limited circumstances and under strict confidentiality agreements:

• Payment Processors: Necessary information is shared with mobile banking and e-wallet service providers to process transactions. They adhere to the same privacy standards.
• Game Providers: Your gaming history may be stored on game software providers' servers, which operate under strict security protocols.
• Identity Verification Providers: For KYC purposes, information may be securely shared with trusted third-party verification providers.
• Legal Authorities: Where disclosure is legally required by court order or government request, we will comply accordingly.

Ku77 uses industry-leading technology to protect your data. Our security systems are regularly tested and audited by independent third-party experts.

• 256-bit SSL/TLS Encryption: Every piece of data sent from your browser or app to our servers is encrypted.
• AES-256 Data Storage Encryption: Sensitive data stored on our systems is kept in encrypted form.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.
• Firewall & DDoS Protection: Advanced network protection to prevent server attacks.
• Regular Security Audits: Multiple independent security audits are conducted every year.

Keep in mind — no one can guarantee complete security on the internet. Keep your password strong and stay cautious when logging in from unfamiliar devices.

Ku77's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing and usage experience.

• Essential Cookies: Essential for maintaining login sessions and security — these cannot be disabled.
• Functional Cookies: Remembers your language preferences and settings.
• Analytics Cookies: To understand how the platform is being used — fully anonymized data.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

As a ku77 member, you have the following rights over your own data:

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.

Ku77 does not retain your data longer than necessary. Our general policy is as follows:

• Active Accounts: All necessary data is retained for as long as your account remains active.
• Closed Accounts: After account closure, transaction records are generally retained for up to 5 years to meet legal obligations.
• KYC Documents: Retained for the period required by applicable law.
• Cookies & Session Data: Typically deleted automatically at the end of a session or after a set period.

All ku77 services are strictly for users aged 18 and above. We do not knowingly collect data from minors.

If we become aware that a minor has registered, the account will be immediately closed and all collected data will be deleted.

This Privacy Policy may be updated from time to time due to legal changes, technological developments, or service expansions. Members will be notified of significant changes via email or in-app notification in advance.

The latest version is always available at ku77.ng/privacy-policy. Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy, please reach out to our customer support team — we are always ready to help.